Zoom provides a plugin for Outlook and Outlook Web Access (OWA) that is available from the Zoom Download Center web page. Does Zoom integrate with my email/calendaring application for scheduling meetings and sending invitations? KB0011885 Zoom is available to faculty and staff as the ConnectCUNY Webex replacement starting August 20, 2020. Yes. ConnectCUNY Webex access ends on August 31, 2020. Does Zoom replace ConnectCUNY Webex? KB0011884 Who do I contact for help with Zoom? KB0011883įor issues with CUNY Login or college-based login credentials used to access Zoom, please contact your college help desk.įor issues with using Zoom, Zoom technical support is available 24x7 via telephone, text chat and trouble tickets as described in “Support Process” on the Zoom Technical Support web page. See Enabling breakout rooms in the Zoom Help Center for more information. Yes, Zoom provides up to 50 breakout rooms to allow a single meeting to be split into separate sessions. Does Zoom provide breakout rooms? KB0011882 Zoom quick start guides and video tutorials are available on the Zoom website in the Zoom Help Center. Where do I find documentation or training on using Zoom? KB0011881 See the Zoom Security Protocol for security best practices and guidelines when using Zoom. Where do I find security best practices on the use of Zoom? KB0011880 It is also available for download from the Zoom Download Center web page. The Zoom client can be downloaded when you receive a Zoom meeting invitation. How do I install the Zoom client? KB0011874
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